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Very slow response

Issues with the Vassal engine.

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Re: Very slow response

Postby Tabpub » March 17th, 2015, 3:58 pm

Hi Joel,

I dropped a request to ATT via the shortcut above that you provided; it lists this line as one of the choices:


• Tools for AT&T users whose messages have been blocked

included the 521-62.210.178.7 information on the form. Hopefully this, (and any others that are submitted) will help address this.
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Re: Very slow response

Postby Tabpub » March 17th, 2015, 4:07 pm

revans wrote:I have not had any trouble since I started using the ethernet cable rather than the wifi connection. I can't explain why only the Vassal program and website seemed to have trouble with my wifi to computer connection, but it appears that is the case. Been fine for a week now.

Tankboy wrote:
Would like to hear more from the person about switching the DSL to Ethernet.


Well, I am not a comp tech or anything, but as I recall this is bypassing the firewall in the router (you have a 2Wire router probably).
This statement plus a traceroute that I ran during an attempted(failed) connection to a game that showed timeouts occurring at the router led me to this conclusion that the internal hard firewall in the router is to blame. It's evidently thinking that the data coming in is some sort of intrusion perhaps.

I have had 2 successes to date in connecting without having to 'wire up' the connection (which would be a pain) and when I have repeated this, I will post on what I did then.
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Re: Very slow response

Postby uckelman » March 18th, 2015, 5:22 pm

I got a reply from AT&T about the bouncing emails. They claim they've removed our mail server from their blacklist now (though without ever providing any explanation for why it was added in the first place...).

I've not had the reply I was promised via Twitter yet. Are people on AT&T still having trouble connecting to our server?
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Re: Very slow response

Postby Tankboy » March 19th, 2015, 1:27 am

Took about 2 minutes after sync complete message for the map to pop up for The Devil's Cauldron, but after that, all was quick and immediate response on the moves, so it looks like problem solved;-)
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Re: Very slow response

Postby Tabpub » March 19th, 2015, 5:43 pm

Tankboy wrote:Took about 2 minutes after sync complete message for the map to pop up for The Devil's Cauldron, but after that, all was quick and immediate response on the moves, so it looks like problem solved;-)


This was using the DMZ plus setting that I set up with you, right? If so, it might be that this is what's working. Since I have had no issues to date, I am going to post that procedure as a workaround for others that might be having issues without it.
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Re: Very slow response

Postby uckelman » March 26th, 2015, 3:23 pm

Is anyone still having this problem?
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Re: Very slow response

Postby airjudden » April 3rd, 2015, 3:13 am

Yes.

I can't play live games anymore. It is taking 3 minutes to send a message and get a response. I thought it was because the X-Wing players were bogging down the server.

But during the daytime, I am finding it taking long to upload files. It took 3 minutes to upload a 44KB file (thumbnail) for a Vassal module. It is a killer to upload the 5-10MB .vmod files, the screenshot (about 200 KB) and the thumbnail. Heck, it takes a long time, just to bring up the module page.

I have no idea how to even complain to AT&T. I'm not that tech savvy. Is there some standard form I could send and is there an address I could send it to?
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Re: Very slow response

Postby shazbot » April 3rd, 2015, 3:47 am

Still having problems also. Only time of day I can expect to join/play games smoothly is past 2am central. Anywhere remotely close to prime time takes 8+ minutes to join a game
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Re: Very slow response

Postby uckelman » April 3rd, 2015, 12:17 pm

Thus spake shazbot:
> Still having problems also. Only time of day I can expect to join/play
> games smoothly is past 2am central. Anywhere remotely close to prime
> time takes 8+ minutes to join a game
>

What did AT&T's tech support say when you called them?

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Re: Very slow response

Postby uckelman » April 3rd, 2015, 12:18 pm

Thus spake airjudden:
>
> I have no idea how to even complain to AT&T.

Call their tech support.

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Re: Very slow response

Postby Tim M » April 4th, 2015, 2:27 pm

I cant even get on the website



Trace below



We are getting stuck on your end



C:\Users\Tim>tracert vassalengine.org



Tracing route to vassalengine.org [62.210.178.7]

over a maximum of 30 hops:



1 1 ms 1 ms 1 ms homeportal [192.168.1.254]

2 36 ms 35 ms 25 ms 70-138-80-3.lightspeed.hstntx.sbcglobal.net
[70.

138.80.3]

3 26 ms 24 ms 25 ms 71.144.129.18

4 28 ms 26 ms 27 ms 12.83.36.5

5 55 ms 49 ms 52 ms ggr3.dlstx.ip.att.net [12.122.139.17]

6 49 ms 48 ms 53 ms 192.205.37.50

7 70 ms 69 ms 69 ms ash-bb3-link.telia.net [80.91.252.121]

8 160 ms 159 ms 161 ms prs-bb3-link.telia.net [80.91.251.242]

9 159 ms 158 ms 166 ms prs-b8-link.telia.net [213.155.131.1]

10 152 ms 154 ms 153 ms online-ic-305116-prs-b8.c.telia.net
[62.115.40.8

6]

11 * * * Request timed out.

12 149 ms 153 ms 148 ms one.vassalengine.org [62.210.178.7]



Trace complete.



C:\Users\Tim>



From: messages [mailto:messages-bounces@vassalengine.org] On Behalf Of Joel
Uckelman
Sent: Friday, April 03, 2015 7:19 AM
To: The mailing list for VASSAL
Subject: Re: [messages] [Technical Support & Bugs] Very slow response



Thus spake airjudden:
>
> I have no idea how to even complain to AT&T.

Call their tech support.

--
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Tim,
Vassal Uber Geek/Guru

Problems? post your OS, Physical Mem, version of Vassal and Java plus the Module in question.
No developer can help with out that info, thx!
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Re: Very slow response

Postby uckelman » April 4th, 2015, 8:56 pm

Thus spake "Tim McCarron":
> I cant even get on the website
>
>
>
> Trace below
>
>
>
> We are getting stuck on your end
>

Which part of that trace makes you think the problem is on the VASSAL
server end?

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Re: Very slow response

Postby uckelman » April 4th, 2015, 9:07 pm

I noticed just now that I have a machine for which the route from it to vassalengine.org goes via Telia but not via AT&T---this happens to be my server in Tucson which is on a Cox business DSL line. This is what I see from traceroute:

[uckelman@charybdis ~]$ traceroute vassalengine.org
traceroute to vassalengine.org (62.210.178.7), 30 hops max, 60 byte packets
1 wsip-68-14-242-193.ph.ph.cox.net (68.14.242.193) 0.454 ms 0.384 ms 0.410 ms
2 * * *
3 172.21.3.164 (172.21.3.164) 10.453 ms 10.524 ms 10.461 ms
4 bellcorc02-te-0-0-0-5.ph.ph.cox.net (70.169.72.188) 28.259 ms 38.590 ms 38.470 ms
5 ae56.bar1.Phoenix1.Level3.net (4.31.188.61) 14.759 ms 14.737 ms 14.677 ms
6 * ae-2-70.edge1.LosAngeles9.Level3.net (4.69.144.74) 24.539 ms 24.395 ms
7 * ae-3-80.edge1.LosAngeles9.Level3.net (4.69.144.138) 24.818 ms 24.711 ms
8 Telia-level3-4x10G.LosAngeles.Level3.net (4.68.70.130) 23.942 ms 23.845 ms 23.577 ms
9 nyk-bb1-link.telia.net (213.155.135.116) 95.336 ms ash-bb3-link.telia.net (213.248.80.9) 78.011 ms nyk-bb1-link.telia.net (213.155.135.116) 95.197 ms
10 prs-bb2-link.telia.net (213.155.135.6) 185.077 ms prs-bb3-link.telia.net (213.155.135.4) 195.293 ms prs-bb3-link.telia.net (80.91.253.121) 194.463 ms
11 prs-b8-link.telia.net (62.115.138.139) 174.600 ms 174.458 ms prs-b8-link.telia.net (213.155.132.225) 180.209 ms
12 online-ic-305116-prs-b8.c.telia.net (62.115.40.86) 187.085 ms 202.595 ms 199.437 ms
13 45x-s31-1-a9k2.dc3.poneytelecom.eu (195.154.1.35) 175.505 ms * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *

I tried transferring a 6MB file from there to vassalengine.org and got around 890KB/s, which seems quite good. This makes me think the problem is not with Telia, either.
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Re: Very slow response

Postby cerebus13 » April 13th, 2015, 2:26 pm

I have two friends on AT&T (one on U-verse, and the other on DSL I believe) that have been having intermittent problems with lag on the central Vassal server for several weeks now. Here are some TRACERT results:

Code: Select all
 1     1 ms    <1 ms    <1 ms  dsldevice.att.net [192.168.1.254]
  2    24 ms    75 ms    22 ms  108-224-48-2.lightspeed.lnngmi.sbcglobal.net [10
8.224.48.2]
  3     *        *        *     Request timed out.
  4    23 ms    22 ms    23 ms  12.83.72.9
  5    35 ms    34 ms    32 ms  ggr4.cgcil.ip.att.net [12.122.133.33]
  6    32 ms    32 ms    31 ms  chi-b21-link.telia.net [213.248.87.253]
  7    48 ms    48 ms    49 ms  nyk-bb1-link.telia.net [213.155.136.72]
  8   149 ms   152 ms   154 ms  prs-bb3-link.telia.net [213.155.135.4]
  9   147 ms   146 ms   150 ms  prs-b8-link.telia.net [213.155.136.207]
 10   150 ms   145 ms   151 ms  online-ic-305116-prs-b8.c.telia.net [62.115.40.8
6]
 11   145 ms     *        *     45x-s31-1-a9k2.dc3.poneytelecom.eu [195.154.1.35
]
 12   142 ms   144 ms   145 ms  one.vassalengine.org [62.210.178.7]

Trace complete.


Code: Select all
Tracing route to one.vassalengine.org [62.210.178.7]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  homeportal [192.168.1.254]
  2     *        *        *     Request timed out.
  3     *        *        *     Request timed out.
  4    22 ms    27 ms    25 ms  12.83.32.133
  5    41 ms    43 ms    47 ms  ggr4.cgcil.ip.att.net [12.122.133.33]
  6    34 ms    36 ms    31 ms  chi-b21-link.telia.net [213.248.87.253]
  7    48 ms    89 ms    46 ms  nyk-bb1-link.telia.net [62.115.140.68]
  8   145 ms   145 ms   147 ms  prs-bb3-link.telia.net [80.91.253.121]
  9   146 ms   142 ms   142 ms  prs-b8-link.telia.net [213.155.131.1]
 10   176 ms   174 ms   171 ms  online-ic-305116-prs-b8.c.telia.net [62.115.40.8
6]
 11   175 ms   177 ms   178 ms  45x-s31-1-a9k2.dc3.poneytelecom.eu [195.154.1.35
]
 12   177 ms   176 ms   177 ms  one.vassalengine.org [62.210.178.7]

Trace complete.


Someone posted on the U-verse support forums last month (https://forums.att.com/t5/Troubleshoot- ... -p/4203601) but they just got a copy/paste response and nothing else since then.

In the meantime we've been using the P2P connection to connect everyone up together using a forwarded port, but ran into some problems with 6 people at once and no problems with only 4 people. Is there any additional documentation on using the P2P connection so we can try to smooth that out a bit more?
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Re: Very slow response

Postby uckelman » April 13th, 2015, 9:45 pm

Thus spake cerebus13:
>
> Someone posted on the U-verse support forums last month
> (https://forums.att.com/t5/Troubleshoot- ... -p/4203601[1]) but they
> just got a copy/paste response and nothing else since then.

Have they tried contacting AT&T themselves?

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