Spent an hour with AT&T live chat earlier today, with no solution. I
have a wireless router 3801HGV.
Did they have any suggestions at all about what could be wrong? It’s
obviously something AT&T changed, whether on their own network or as
part of a router update—otherwise it wouldn’t be affecting AT&T
customers so uniformly.
He had no idea other than to contact them again while the problem was occurring so they can port into the computer that’s being affected. Our next Campaign play isn’t until this coming Thursday. so we will see what happens then.
Well, I am not a comp tech or anything, but as I recall this is bypassing the firewall in the router (you have a 2Wire router probably).
This statement plus a traceroute that I ran during an attempted(failed) connection to a game that showed timeouts occurring at the router led me to this conclusion that the internal hard firewall in the router is to blame. It’s evidently thinking that the data coming in is some sort of intrusion perhaps.
I have had 2 successes to date in connecting without having to ‘wire up’ the connection (which would be a pain) and when I have repeated this, I will post on what I did then.
I got a reply from AT&T about the bouncing emails. They claim they’ve removed our mail server from their blacklist now (though without ever providing any explanation for why it was added in the first place…).
I’ve not had the reply I was promised via Twitter yet. Are people on AT&T still having trouble connecting to our server?
Took about 2 minutes after sync complete message for the map to pop up for The Devil’s Cauldron, but after that, all was quick and immediate response on the moves, so it looks like problem solved;-)
This was using the DMZ plus setting that I set up with you, right? If so, it might be that this is what’s working. Since I have had no issues to date, I am going to post that procedure as a workaround for others that might be having issues without it.
I can’t play live games anymore. It is taking 3 minutes to send a message and get a response. I thought it was because the X-Wing players were bogging down the server.
But during the daytime, I am finding it taking long to upload files. It took 3 minutes to upload a 44KB file (thumbnail) for a Vassal module. It is a killer to upload the 5-10MB .vmod files, the screenshot (about 200 KB) and the thumbnail. Heck, it takes a long time, just to bring up the module page.
I have no idea how to even complain to AT&T. I’m not that tech savvy. Is there some standard form I could send and is there an address I could send it to?
Still having problems also. Only time of day I can expect to join/play games smoothly is past 2am central. Anywhere remotely close to prime time takes 8+ minutes to join a game
Still having problems also. Only time of day I can expect to join/play
games smoothly is past 2am central. Anywhere remotely close to prime
time takes 8+ minutes to join a game
What did AT&T’s tech support say when you called them?
From: messages [mailto:messages-bounces@vassalengine.org] On Behalf Of Joel
Uckelman
Sent: Friday, April 03, 2015 7:19 AM
To: The mailing list for VASSAL
Subject: Re: [messages] [Technical Support & Bugs] Very slow response
I noticed just now that I have a machine for which the route from it to vassalengine.org goes via Telia but not via AT&T—this happens to be my server in Tucson which is on a Cox business DSL line. This is what I see from traceroute:
I tried transferring a 6MB file from there to vassalengine.org and got around 890KB/s, which seems quite good. This makes me think the problem is not with Telia, either.
I have two friends on AT&T (one on U-verse, and the other on DSL I believe) that have been having intermittent problems with lag on the central Vassal server for several weeks now. Here are some TRACERT results:
In the meantime we’ve been using the P2P connection to connect everyone up together using a forwarded port, but ran into some problems with 6 people at once and no problems with only 4 people. Is there any additional documentation on using the P2P connection so we can try to smooth that out a bit more?
Someone posted on the U-verse support forums last month
(forums.att.com/t5/Troubleshoot- … -p/4203601[1]) but they
just got a copy/paste response and nothing else since then.
1 * * * Request timed out.
2 * * * Request timed out.
3 23 ms 22 ms 23 ms 99.134.205.78
4 27 ms 26 ms 26 ms 12.83.114.17
5 50 ms 37 ms 37 ms 12.122.117.97
6 34 ms 40 ms 35 ms 192.205.33.42
7 91 ms 62 ms 61 ms ash-bb4-link.telia.net [62.115.137.72]
8 137 ms 140 ms 141 ms prs-bb2-link.telia.net [80.91.251.246]
9 133 ms 148 ms 136 ms prs-b8-link.telia.net [213.155.136.209]
10 142 ms 142 ms 141 ms online-ic-305116-prs-b8.c.telia.net [62.115.40.8
6]
11 135 ms 138 ms 137 ms 45x-s31-1-a9k2.dc3.poneytelecom.eu [195.154.1.35
]
12 140 ms 141 ms 140 ms one.vassalengine.org [62.210.178.7]
Trace complete.
I’ve tried wired connection, I’ve tried DMZplus mode, still no solution. I have contacted AT&T and sent them the trace route, a link to this thread, and everything I’ve tried. I will update with a response.
Has anyone found a solution for this yet? This is very frustrating!
I had been running smooth without major porblems until a couple of days ago. Now, I’m back to having problems even though I thought the direct ethernet cable had fixed it. As such, I reported it to AT& T tonight.
General instructions for reporting to At&T via chat:
1)Go to att.com/esupport/index.jsp
2) On the right of the screen there will be a little “chat now” button. click on it
3) Answer a few questions and it will start a chat session.
4) The agent was helpful but wanted me to run speed tests and clear cache, etc. What seemed to get the point across was when I referenced this forum and topic. ( I gave them the link https://forum.vassalengine.org/t/very-slow-response/7535/1)
The issue is known, and they said they are working on it. If you are having the issue though and are an At&T customer, then it seems the only thing you can do to hurry it along is report it in this method.
By the by, find a bill. They will want your Uverse account number.