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Help

If you've come to this page looking for help with Vassal, then you're in the right place. Below, we describe the different issues you might have and where and how to find help with them.

Help with the program

Playing games

If you're having trouble figuring out how to use Vassal to play games, there are several resources to help you. First, try reading the User's Guide, which may be found under the Help menu of the Vassal program. Second, the Vassal FAQ contains answers to many common questions. Next, try searching for an answer to your question in the forum. If you're still unable to find an answer, try asking in the General Discussion section of the forum. Be as specific as possible when asking your question.

Building modules

If you're having trouble building a module or have module design questions, search the forum first—the answer to your question might be waiting there for you. If you don't find an answer after searching, post your question to the Module Design section of the forum. Please be as specific as possible.

Technical issues

If you're having trouble installing Vassal, you're getting unexpected errors, or any other issue which seems technical in nature, try searching the forum for previous reports of your problem. If you're unable to resolve your problem that way, try posting a description of the problem to the Technical Support & Bugs section of the forum. Please try to provide a thorough description of the problem, including such relevant details as:

Including as many details as possible will help us help you faster.

Bug reports

If you think you've found a bug in Vassal, first make sure that you're using the current version. We frequently release new versions to correct bugs; you might find that your bug has been corrected in the current version. Similarly, check that you have the current version of Java. Try searching the forum for previous reports of the problem. If you don't find a solution for the bug this way, ask about your bug in the Technical Support & Bugs section of the forum. Please try to provide a thorough description of the problem, including such relevant details as:

Including as many details as possible will help us help you faster.

Help with modules

If you're having trouble with a particular module, check the Module Support section of the forum. Try searching for posts related to your question first—you might find that your question has already been answered. If you don't find an answer by searching, ask your question in the forum. Please try to provide a thorough description of the problem, including such relevant details as:

Including as many details as possible will help us help you faster.

Help with the site

Registration, logging in

If you're having difficulty registering an account, logging in, or some other problem which prevents you from posting to the forum, email our webmaster for assistance.

Other site issues

If you're having a problem with the site which does not prevent you from posting to our forum, please ask about it there.

Spamming

If you'd like to report spamming in our forum or wiki, please email our webmaster. We have a zero-tollerance policy toward spam. We want none of it on our site, and will take steps to remove it as soon as we're notified.